Axix Technologies
Axix System Status

Status Center

Axix System Status

Real-time operational status for Axix cloud platforms, APIs, and core infrastructure. All self-serve products are monitored 24/7 with a 99.9% uptime SLA.

All systems operational

Checked automatically every 5 minutes

30-day platform uptime: 99.97%

24/7 platform monitoring

24/7 platform monitoring

Axix monitors ERP, HCM, CyberDragon.ai, BIGOS, IDP, Axix Visual Intelligence, and authentication endpoints from Cheyenne with automated health checks and incident escalation.

  • Synthetic API checks every 5 minutes across all cloud products
  • ICS/OT telemetry alerts for CyberDragon.ai deployments
  • Billing, SSO, and webhook pipeline monitoring
  • Subscriber notifications for planned maintenance windows
Enterprise SLA commitments

Enterprise SLA commitments

  • 99.9% uptime SLA on all self-serve Axix cloud subscriptions
  • Priority support response for active enterprise subscribers
  • Documented RCA within 48 hours for P1 platform incidents
  • Status page updated within 15 minutes of confirmed impact

Monitored regions

United States (Cheyenne)Global CDN

cloud products & platform services

  • Axix ERP®

    Cloud ERP · Finance · Inventory · CRM

    Operational
  • Axix HCM®

    HR · Payroll · AI Attendance

    Operational
  • Axix IDP Engine®

    Document & invoice processing API

    Operational
  • Axix Visitor Mgmt®

    AI based visitor management system mobile application

    Operational
  • Axix Visual Intelligence®

    AI-powered visual analytics · people analytics · real-time alerts

    Operational
  • Axix OWL®

    B2B company intelligence API

    Operational
  • BIGOS®

    AI Business Growth OS

    Operational
  • CyberDragon.ai®

    Industrial compliance · Industry 4.0 reporting · PQC-ready

    Operational
  • Axix Hawk®

    cloud license management API

    Operational
  • Axix Oryx®

    Compliance reporting & evidence automation

    Operational
  • Authentication & SSO

    Login, trials, and account access

    Operational
  • Billing & Subscriptions

    Checkout, invoices, renewals

    Operational
  • Public APIs

    REST APIs and webhooks

    Operational

Active incidents

No active incidents. All Axix cloud platforms are operating normally.

Contact support

Active subscribers receive priority assistance through the support portal.

Frequently asked questions

Quick answers before you book a demo or strategy call.